Lean Process Improvement

(22 customer reviews)
by

Lean centres on encouraging skilled and motivated people across the organisation to work together to improve the efficiency of processes. Understand the concepts at the heart of the lean philosophy, and consider its application within your organisation.

£150 +VAT

4 CPD hours

365 days’ access

Use ACPD101 for 10% off any purchase.

Lean Process Improvement

(22 customer reviews)

£150 +VAT

4 CPD Course

365 days’ access

Use ACPD101 for 10% off any purchase.

Lean Process Improvement

(22 customer reviews)

This course is not currently available. To find out more, please get in touch.

This course will enable you to

  • Understand the benefits of the lean philosophy
  • Establish the starting point and stages in a lean improvement project
  • Define value stream mapping (VSM), and the outcome you wish to achieve in an improvement project
  • Understand the principles of good process design and the key tools of lean improvement
  • Structure your organisation’s lean improvement efforts, including the composition of an improvement team and the stages that the improvement team should work through

About the course

Lean is a philosophy. It centres on encouraging skilled and motivated people across the organisation to work together to improve the efficiency of processes. It allows us to create a system where we can use time we used to spend rectifying mistakes on more profitable activities.

The approach has gained tremendous traction over the last 15 years, and organisations all over the world are now applying the principles of lean improvement. Nevertheless, lean remains something of an enigma – many people do not fully understand its core philosophy. The efficiencies gained from lean improvement can be used to serve more customers and develop new products and services.

Now enhanced with additional case studies and video interviews with the author, this course will help you to understand the concepts and beliefs at the heart of the lean philosophy, and to think through its application within your organisation.

Contents

What is lean?

The history of lean
What is lean?
Why choose lean?
People vs tools
The doctrine of marginal gains
Five principles of lean
Principles of the lean philosophy
The lean improvement plan
The improvement team

Customer value and waste

The voice of the customer
What does the customer want?
Defining value
Work that doesn’t add value
The nine wastes
Cost impacts of waste
Lean in the real world

Mapping the value stream

Defining the value stream
Value streams
The voice of the process
Value stream mapping
VSM symbols
VSM tips
Problem statements and goal statements

A culture of improvement

Creating the right culture
Getting the most from your team
Empowering and engaging people
Measuring success
Resistance to change
Overcoming resistance

Reviewing problems

Improving the process
Process problem analysis
Lean improvement tools
Lean process design principles
Testing solutions

Creating the right structure

Creating a structure
Structural elements
Coordinating the process
Improving the improvement team
Developing an improvement plan
Dealing with difficult issues
Closing the project
Making time for improvements
Getting started
Final thoughts

Author

Ross Maynard

Ross Maynard

Ross has worked as a consultant and trainer for over 20 years, specialising in finance processes, management information and performance measurement. He supports organisations to understand their processes; facilitates improvement teams; and supports staff to work together as a team to deliver tangible and sustainable improvements.

22 reviews for Lean Process Improvement

  1. Roy Thean

    Effective learning platform… more so that some physical seminars i have attended.

  2. James Priest

    Clear and concise information of the main principles of lean and how to introduce them into the organization. Also identifies barriers to the lean process and how to overcome them.

  3. Samantha Simpson

    Comprehensive

  4. Veerakumar Krishnasamy

    HAS GIVEN GOOD KNOWLEDGE

  5. Reema Ladher

    very useful

  6. Lucy Burling

    Excellent course. I recommend this to anyone interested in continuous improvement.

  7. Keith Holmes

    Provided good theory on the subject of lean process improvement

  8. Esther Jordan

    I did not know anything about the lean process but found that it explained the process in a realistic way with good examples that I can visualise

  9. Ernest Mwemutsi

    It is applicable in my organisation

  10. Ian Lewis

    It gave an excellent over of Lean and gave useful information on tools and information to use

  11. Jacqui Lomas

    Relevant to my current role and our focus on creating a continuous improvement mindset across our organisation

  12. Jc Rowley

    Gave me a good overview of lean process improvement, which is what I wanted to gain before external advisors come into our organisation to pilot lean and agile

  13. Rita Murphy

    it is is a very clear and well designed course. and is something i can bring to our company with view to implementing lean process

  14. Patricia Greenidge

    I have been asked to look at my company’s processes. This course provided the perfect start for me.

  15. Paul Williams

    Allowed me to develop better understanding of lean principles and how to implement

  16. Dorian Farkas

  17. Tening Ndure

    It is exactly the training I need in operating a more efficient department

  18. Abhirami Gnanendran

    It was good, but a bit lengthy

  19. Carol Shirran

    It was a very interesting topic – something I could use in my company

  20. John Kingsmill

    Very clear informative and interesting

  21. Mark Quinn

    Currently part of a team to improve our reporting process. This course supports this.

  22. Gavin Wilson

    The only thing I did not like was a comment from a video “in Italy, a “furious tirade” is actually just a vigorous discussion taken up a few notches”I appreciate this is true; however as English/Italian I also found it a little offensive and stereotypical. Strictly speaking, the presenter should have been aware of the cultural aspect of Italy.

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