Business Performance Management

(23 customer reviews)
by

Business Performance Management (BPM) is a powerful tool but making it work for your organisation can be difficult. This course explains the essentials of BPM, and shows how data analysis, effective structures and problem solving contribute to improving performance.

£150 +VAT

4 CPD hours

365 days’ access

Use ACPD101 for 10% off any purchase.

Business Performance Management

(23 customer reviews)

£150 +VAT

4 CPD Course

365 days’ access

Use ACPD101 for 10% off any purchase.

Business Performance Management

(23 customer reviews)

This course is not currently available. To find out more, please get in touch.

This course will enable you to

  • Understand the basics of business performance management (BPM) and the relationship it has with organisational strategy
  • Understand the dynamics of your business by exploring organisational models
  • Learn about the value of data and how to present it in the most helpful way for BPM
  • Create agile team structures that maximise the effectiveness of performance management
  • Improve business performance by identifying and dealing with a problem’s root causes

About the course

Business Performance Management (BPM) plays a crucial role in enabling organisations to achieve their goals. But BPM is a huge undertaking and deciding how to successfully implement it in your organisation can be a difficult task.

This course explains the essentials of BPM, and helps you to create the right measures. You will learn how to collect accurate and useful data and to analyse it. Finally, the course will help you create a team structure to manage the process efficiently.

Contents

Establishing the objectives

What is business performance management?
The fundamentals
Why we need to manage performance
The role of management
The purpose of the organisation
Setting objectives
What is strategy?

Making measures

Making measures
From objectives to measures
Management by the numbers
Business excellence
Critical success factors
Selecting performance measures

Analysing data

Studying the data
Bad analysis leads to bad decisions
The three measures
Creating process output and in-process measures
When things go wrong
The management report

Creating a structure

A suitable structure
Beginning to build
Forming a team
Holding weekly meetings
The tools we need
Creating and developing teams

Improving business performance

Improvement culture
The right tools
Problem and goal statements
Getting involved
Root cause analysis
Working out solutions
Testing and implementing solutions
Parting words
Getting started

Author

Ross Maynard

Ross Maynard

Ross has worked as a consultant and trainer for over 20 years, specialising in finance processes, management information and performance measurement. He supports organisations to understand their processes; facilitates improvement teams; and supports staff to work together as a team to deliver tangible and sustainable improvements.

23 reviews for Business Performance Management

  1. Val Kastrati –

    I have enjoyed learning through this course – very professionally put together. Thank you

  2. Nadah Ogone Modiradilo –

    BPM to the core, immense axplanations and cascading of the core insights in a simple manner. Ideal for every level.

  3. Kagiso Aabobe –

    good material and examples

  4. Samantha Simpson –

    Practical, clear and useful training

  5. Deb McGufficke –

    Concise and well presented

  6. Reema Ladher –

    very informative

  7. Panayiotis Hadjinicolaou –

  8. Mark Quinn –

    .

  9. David Hughes –

    Course met my objectives in that assisted me in critically analysing different processes within my work function

  10. Nellie Moralez –

    Very useful information was shared.

  11. Bob King –

  12. John Benson –

    The course has opened up a new avenue in my career goals and as Ross mentions allows me to get into the real world of business, addressing problems and approach to problem solving that just isn’t within the discipline of the Accountants world.

  13. Angela Maher –

    I wanted to find out more about BPM and it was a good introduction.

  14. Wendell Scantlebury –

    I’ve never really considered BPM as a core management activity in this way before. It’s good to see that there is a cohesive approach to what I was doing already in an ad-hoc manner

  15. Sheila Duncan –

    Taken as a refresher of the principles. Met that objective.

  16. Jaqueline Mazango –

    As a consultant in my company I can now determine problems and address them in a way that can be understood by everyone

  17. Josef Micallef –

    Helps me better understand BPM and courses of action required to improve processes

  18. Deborah Anne Alleyne –

    It provided a very comprehensive view of what Business Performance Management entails and a detailed explanation of the main components of this business area

  19. Angela Graham –

    we are currently working on our strategy and this will assist in moving forwards

  20. Trevor Hayden –

    Refreshes previuos coursework

  21. Rebaone Pheko –

    The course met my objectives so much that I can now confidently discuss the topic with confidence and assist others with BPMS

  22. Chandana Mukherjee –

    This is relevant to my job as a finance manager.

  23. Wai Yee Wu –

    QUESTIONS ARE USEFUL

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