Crisis Management and Business Continuity
When a crisis hits, we need to ensure that our organisation is prepared for it. In this course, we look at how to keep a business afloat during a crisis, how to effectively communicate with your colleagues, and how to manage the aftermath. Resilience is key!
£150 +VAT
Crisis Management and Business Continuity
£150 +VAT
365 days’ access
Crisis Management and Business Continuity
This course is not currently available. To find out more, please get in touch.
This course will enable you to
- Prepare for a crisis
- Keep your organisation afloat
- Communicate effectively with stakeholders
- Manage the aftermath of a crisis
About the course
Not that long ago, we were all battling through a crisis. Since then, for some organisations, it’s been battle after battle. With sudden changes occurring all around the world, it’s important to ensure that your organisation is equipped to deal with the whiplash of a disaster.
In this course, we look at the different ways that you can prepare for a crisis, so that you have every angle secured. We consider how we can communicate in an effective and reassuring way, and how to make the tough decisions that keep a business above water. This course, will give you a solid understanding of how to lead your colleagues through a crisis.
Contents
Preparing for crisis
What constitutes a crisis?
Developing teams and taskforces
Understanding stakeholders
Protecting your ethics
Creating a business continuity plan
Mission-critical planning
What to include
Assessing risks and vulnerabilities
Getting creative
Testing the plan
Why plans fail
Keeping the business going
Taking action
The crisis management process
Crisis management skills
Being agile
How individuals respond to crisis
Communicating during a crisis
How communication makes a difference
Principles of crisis communication
As the crisis unfolds
Listening to others
Emerging from crisis
What happens next?
Assessing the damage
Supporting staff and other stakeholders
Rebuilding trust
Author
Anna Faherty
Writer, lecturer and consultant working across the publishing, museum and charity sectors.
22 reviews for Crisis Management and Business Continuity
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Nyandah Reid –
This was a very great course. There are many lessons that can be applied to your job and your personal life as whole to build a more rounded professional and individual at heart!
Susan Kenaope –
The course is well written and quite informative
Lai Man Chung –
providing the basic understanding of crisis management
Femi Adesanya –
Great course. Very relevant to business management. Thanks
Simon Minwalla –
An in depth coverage of the lifecycle of a corporate crisis with practical, actionable outcomes
Lydia Hakeney –
I did enjoy the course and find it very informative. However, I did think that some of the answers to quiz questions were subjective and needed further qualifying. For example, “Denial” being the first grief reaction is not true for all. Grief does not have a linear progression and a number of earlier concepts about grief have now been debunked.
David Willder –
very thorough
SHiHABUDHEEN Mangaldan –
its a good lesson that might helpful for any crisis management
Tracy Maidment –
This is a fascinating topic, especially in the follow up to the past few years. It is also very practical towards all types of crisis.
Clarence Choi –
This course is well written with important concepts clearly explained and supplemented by up to date real life cases.
Michael Fitch –
The course covered most aspects of the subject using real life examples.
Pauline Pui Ling Wong –
ways to handle when crisis happens
Abigail Wright –
It has significantly enhanced my knowledge and provided with resources to review my company’s business continuity plan.
Lindy Motlhwa –
Very useful life skill.
Elaine Kappel Ovre –
Very helpful indeed
Charles Hadjikyriacou –
The system sometimes crashes and logs the user out
Anton Lysenkov –
Good one
Martin Hauxwell –
Highly informative.
Anjiru Kamkwalala –
very informative and enlightening training on both Social, professional and organization level
Galeage Pilatwe –
It’s a very good course
John Mwanza –
Nice stuff on ensuring that leaders accept responsibility and communicate transparently. The material is quite relevant and highlights how to provide support to staff, who are the organization’s biggest capital.
Richard Marles –
great course, very worthwhile learning experience with practical application to take into the workplace