Credit Management
Businesses exist to make profits but, despite this, many businesses leak cash through poor credit management. This course looks at the benefits of a solid credit management department, and how you can maintain a robust system that keeps your organisation profitable and resilient.
£150 +VAT

Credit Management
£150 +VAT
365 days’ access
This course will enable you to
- Create a resilient credit policy.
- Improve the cashflow of your organisation.
- Analyse credit data for effective decision-making.
- Prevent fraud in the credit management department.
About the course
Businesses exist to make profits. Despite this simple fact, every year businesses lose millions because they don’t pay enough attention to credit management. A lack of understanding of the risks involved means that businesses are unable to react quickly enough to changes, and some businesses no longer exist precisely because they neglected the basic rules of controlling credit and risk!
This course helps you enhance your knowledge and understanding of credit management and its impact on strategy. It looks at the benefits of a solid credit management department, and how you can maintain a robust system that keeps your organisation profitable and resilient. Whether you are in business or practice, this course will outline how important your role is in guiding survival, resilience, and growth.
Contents
Creating credit policy
Customers and credit
The role of the accountant
Factors influencing credit policy
Communication
The sales and credit relationship
Improving cash flow
Influencing payment habits
Dealing with excuses
Retention of title clauses
Warning signs
Assessing creditworthiness
Business growth
Debt purchasing
Powering credit analytics
Credit intelligence
Credit control software
Credit limits
Scoring
Credit rating agencies
International trade
Agencies in international trade
Managing export credit
Dealing overseas
Foreign exchange
Preventing fraud
The customer journey
Spotting credit fraud
Fighting fraud
Identifying fraud
Ethics
Influencing management
Encouraging ethical payment practices
Building ethics
Developing a new skillset
Author

Carol Baker
Carol Baker is Editor-in-Chief at Credit Control Journal and Asset & Risk Review, IT for CEOs & CFOs, and Property Finance & Lifestyle. Carol has been a journalist for a number of years including for ICAEW, the Financial Times, and the Guardian and often works alongside others to uncover corporate financial frauds.
32 reviews for Credit Management
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Mireia Corredor Marcos –
Excellent. Many thanks for the good job!
Teresa Coffey –
It provides basic knowledge and informs you of what is expected of you as an accountant
Tina Vincent –
Well presented & comprehensive whilst being succint.
A Karim –
The course could offer more practical guidance for an effective credit management.
Georgia Ypermachou –
excellent and combrehensive i LEARNED MANY THINGS
Kim van Heerden –
I enjoyed this course and it gave a good overview of credit management and accountants role therein.
Catherine Dawe –
The content was good, but some of it did not apply to me in my current role, (export credit, etc). However, it is always good to have a little background should it become relevant.
Aashna Kamal –
Good overview
David Willder –
timely information
Cyril Anjay Varghese –
Good course, covers what is expected in credit management. One of the quizzes needs to be checked as there is a duplicate answer of which when you select one, you have a 50/50 of getting it wrong.
anne Marshall –
very informative and interesting course. Covered all areas of credit management. covered a lot in the 4 hours. Determined the skill set an Accountant should have in the role of managing company credit policies and implementation
Katie Upton –
Very good. Very useful real world information.
Shashi Kala Sreekaram –
very useful refresher
Abd Razak Minhat –
to share the good and very encouraging course for Accountant and Businessman
Theresa Ryan –
Very informative and easy to follow
Joanne Pun –
Simon Jordan –
Comprehensive summary
Allan Young –
Perhaps a little lightweight but certainly interesting and thought provoking in some cases.
Ashley Boyd –
Pretty basic. Video links are also incorrect where the transcript doesn’t match the video playing. I believe this was in module 2.
Breda Murphy –
Transcripts under two videos incorrect Retention of title transcript under Assessing Creditworthiness and vice versa
Stefan Craciun –
Well structured and informative course
Linda Hopkins –
very helpful things to consider when updating my firm’s credit policy
Rebaone Pheko –
Credit control is part of my portfolio, so it added invaluable information to my knowledge of how to tackle issues of credit control.
Alison Penfold –
one of the answers is duplicated in the quiz (the simple detection method for invoice fraud)
Peter Alexander –
Very informative regarding credit management
Catherine Roche –
The course covered all the important aspects of the credit management function and linked it to the accountant’s role in a business. The foreign transactions section was particularly useful.
Choon Tat Yeo –
Interesting topic that warrants the full attention of aAccountant.
Moleti Medupe –
the topic was insightful
Nonofo Italy –
Great read
Simon Shiner –
Good overview Would like to see more examples of credit policies, and examples of how to complete KYC checks
Thato Matshaba –
Very insightful
David Machin –
Very informative and gives food for thought in a cash strapped environment